Occasionally when you are building your custom WordPress site you need to upload a theme or plugin via FTP. Here are the steps to uploading files using our FTP-SSL (File Transfer Protocol – Secure Sockets Layer.)
Step 1 : Enable FTP-SSL
Select the Site you would like to enable FTP-SSL for and navigate to “Site FTP-SSL Access” on the sidebar. When you are at the FTP-SSL page you can click the button in the upper-right to “Enable FTP-SSL”.
Important: Keep the password you are provided with when you enable the FTP-SSL. You can always change it if you need to, but the one provided is a secure password and will only be shown once. Oh, and rest assured, the password below doesn’t work 😉
Step 2 : Access Your Server
There are a few different FTP programs available out there and any that support FTP-SSL or FTP using explicit TLS will work. Around the office, we like FileZilla for PC or Mac, so the remaining of this tutorial will be screens of FileZilla.
Use the host, username and password provided on the FTP-SSL page to enter the details into FileZilla’s Site Manager:
When you have those details entered in, click “OK” to save and “Connect” to connect to the server.
The type of security certificate used to protect your server will need to be accepted in this next step. When you see this dialogue box, simply click “OK”. You can also check “Always trust certificate in future sessions.” as well to not see the dialogue box again.
Step 3 : Transfer Your Files
Now that you’ve set up your FTP, you can upload themes or plugins that may not be available through the WordPress install. Navigate to the WordPress hosted files that you need and upload any themes or plugins there.
If you have any additional questions or need assistance getting set up, feel free to contact us at email@example.com. We’re always here to help!